Troubleshooting Guide
Water Dispenser Not Working or Slow
Water dispenser produces no water or very little
refrigeratorbuilt-in refrigerator
Your refrigerator's water dispenser isn't dispensing water, or the flow is much slower than normal.
Quick Fixes to Try First
- 1Replace the water filter if it's been more than 6 months
- 2Check household water supply is on and adequate
- 3Thaw frozen line by setting refrigerator slightly warmer temporarily
- 4Dispense into a cup for 30 seconds after filter change to prime system
- 5Check that child lock isn't activated
Most Common Causes
Frozen Water Line
DIY Possible
The water supply line inside the door may be frozen, blocking water flow.
Clogged Water Filter
DIY Possible
An overdue or clogged water filter restricts water flow significantly.
Other Possible Causes
Low Water Pressure
Household water pressure may be too low for proper dispenser operation.
Faulty Water Inlet Valve
The inlet valve that controls water flow to the dispenser may be failing.
Control Board Issue
Electronic control problems can prevent the dispenser from activating.
When to Call a Professional
Contact our technicians if any of these apply:
- New filter doesn't improve water flow
- You hear the valve clicking but no water comes out
- There's a leak behind the refrigerator when dispensing
- The dispenser actuator doesn't seem to engage
Brands We Service for This Issue
Related Problems
Still Need Help?
Our factory-trained technicians are ready to diagnose and repair your appliance.